Ditch the paper and spreadsheets.
Manage every repair in one place.
Fixmanager digitalises work orders, customer communication and satisfaction surveys – so your team can focus on the actual work.
Sound familiar?
Day-to-day life in a service business is full of wasted time – until the processes are digitalised.
Paper work orders go missing
Handwritten work orders get lost, are unclear or are missing information. Customer history is scattered everywhere.
Customers keep calling
"Is my car ready?" – Calls interrupt the work, because the customer has no idea where their repair stands.
You don't know how well you're doing
Without data, you can't tell which job types are the most profitable or how satisfied your customers really are.
Everything you need, in one system
Fixmanager covers the entire service process – from intake to invoicing.
Work order management
Create, track and manage work orders digitally. QR codes, image attachments, comments and status history in a single view.
Automated notifications
Customers are automatically informed about the progress of their repair by text message or email. No more unnecessary calls.
NPS customer satisfaction
Automatically collect customer feedback after a job is completed. Track your NPS score and improve your service based on data.
Customer management (GDPR)
A customer register that is GDPR-compliant. Customer history, contact details and documents kept safely on a Finnish server.
Reports and analytics
See workloads, profitability and your customer satisfaction trend at a glance. Make decisions based on data.
WhatsApp integration
Receive and send messages to customers via WhatsApp directly from Fixmanager. Every message is stored with the work order.
Work calendar & capacity
Schedule jobs on a calendar and see each day's load with traffic-light colors. Vacations and absences are reflected in capacity automatically.
How Fixmanager works
Three steps to get started – your first work order is created on day one.
Account open, demo booked
Book a free demo and we'll help you configure it. Onboarding happens together, not on your own.
Import customers and get going
Import your existing customer register or start building a new one. Creating work orders takes minutes to learn.
Track and improve
The reports show you straight away how your service is developing. Customer feedback tells you what to focus on next.
With Fixmanager we have significantly reduced the time spent on customer calls. Customers get real-time updates on the status of their repair, and our team can focus on doing the work.
Frequently asked questions
Ready to modernise your service process?
Book a free demo and see how Fixmanager fits the needs of your business.